Refund policy

Exchange Policy

At Roopsee, we want you to love your purchase. If you need a different size or product, you can request an exchange subject to the following conditions:

  • 48-Hour Exchange Window: Exchange requests must be raised within 48 hours of delivery.

  • Product Condition: Products must be unused, unwashed, and in their original condition.

  • Original Packaging: All original tags and packaging must be intact.

  • Product Availability: Exchanges are subject to the availability of the requested product or size.

  • Size Guide: Please check our size guide carefully before placing your order to ensure the best fit.

Return and Refund Policy

  • No Returns or Refunds: We currently do not offer returns or refunds for change of mind or other reasons covered by this policy.

  • Exchange Option: Eligible products can be exchanged within 48 hours of delivery, subject to the conditions outlined in our Exchange Policy.

  • Consumer Rights: Nothing in this policy limits any rights or remedies available to consumers under applicable law.

For exchange-related assistance, please contact us through our official website or customer support email with your order number and details of your request.