Refund policy
Exchange Policy
At Roopsee, we want you to love your purchase. If you need a different size or product, you can request an exchange subject to the following conditions:
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48-Hour Exchange Window: Exchange requests must be raised within 48 hours of delivery.
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Product Condition: Products must be unused, unwashed, and in their original condition.
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Original Packaging: All original tags and packaging must be intact.
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Product Availability: Exchanges are subject to the availability of the requested product or size.
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Size Guide: Please check our size guide carefully before placing your order to ensure the best fit.
Return and Refund Policy
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No Returns or Refunds: We currently do not offer returns or refunds for change of mind or other reasons covered by this policy.
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Exchange Option: Eligible products can be exchanged within 48 hours of delivery, subject to the conditions outlined in our Exchange Policy.
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Consumer Rights: Nothing in this policy limits any rights or remedies available to consumers under applicable law.
For exchange-related assistance, please contact us through our official website or customer support email with your order number and details of your request.