Privacy policy

Effective Date: 12 October 2026

At Roopsee, accessible through our website, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect: Personal Information: Name, phone number, email address, billing address, and shipping address. Order Information: Products purchased, order details, payment status, and transaction references. Technical Information: IP address, browser type, device information, and website usage data, including cookies. Communication Information: Information you share when contacting customer support. We do not intend to collect personal information that is unnecessary for providing our services

2. How We Use Your Information

We may use your information to: Process, confirm, and deliver orders.Provide customer support and respond to enquiries. Send order updates and delivery notifications.Manage exchanges and resolve complaints. Improve our website, products, and shopping experience.Detect fraudulent transactions and protect our business. Send promotional messages or offers where permitted by applicable law and your preferences.

3. Payment Information

Payments made through our website may be processed by third-party payment gateways. Roopsee does not ordinarily store your complete debit card, credit card, or banking credentials. Payment information is handled according to the payment provider’s applicable privacy and security practices.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember preferences, and measure marketing performance. You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website features.

5. Sharing of Information

We do not sell your personal information to third parties. We may share relevant information with trusted service providers when necessary to operate our business, including shipping and courier partners, payment gateways, website hosting and analytics providers, and government authorities when legally required. Such sharing will be limited to what is reasonably necessary and subject to applicable legal requirements.

6. Data Security and Retention

We take reasonable measures to protect personal information against unauthorised access, misuse, alteration, or disclosure. We retain information only for as long as reasonably necessary for order fulfilment, customer service, legal compliance, dispute resolution, and legitimate business purposes. No online platform can guarantee absolute security.

7. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also withdraw consent where processing is based on consent or opt out of promotional communications. Certain information may need to be retained to meet legal or regulatory obligations.

8. Third-Party Links

Our website may contain links to third-party websites or services. Roopsee is not responsible for their privacy practices. We encourage you to review their privacy policies separately.

9. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without the necessary authorisation where required by law.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website practices, or applicable laws. Updates will be published on this page along with the revised effective date.

11. Contact Us
For privacy-related questions, requests, or concerns, please contact us:
Brand: Roopsee
Website: https://roopsee.in
Email: roopsee.in@gmail.com